Question 1

What is the minimum order for 3DCG rendering?

Accepted Answer

We accept orders of any size, from a single image to large-scale projects. For single images, pricing starts from ¥50,000 depending on complexity.

Question 2

How long does a typical project take?

Accepted Answer

Turnaround time depends on the scope of work. A single 3DCG image typically takes 3-5 business days. Animation projects range from 2-4 weeks. Rush delivery is available.

Question 3

What information do I need to provide to request a quotation?

Accepted Answer

Please provide details such as the type of visualization required, number of images, intended use, desired delivery date, camera angles, and available project materials. Even if you do not have all the materials ready, we can review the information currently available and advise you on the next steps.

Question 4

What file formats do you accept and deliver?

Accepted Answer

We accept: DWG, SKP, RVT, OBJ, FBX, and most 3D formats. We deliver: PNG, JPEG, TIFF (images), MP4, MOV (video), and FBX/OBJ (3D models).

Question 5

Can I request a project without having all the materials ready?

Accepted Answer

Yes. Even if some materials are still being finalized or are not yet available, we can begin production based on the information and materials you can currently provide. We will confirm any additional information required before production begins, so please feel free to contact us for an initial consultation.

Question 6

Can you accommodate urgent projects or tight deadlines?

Accepted Answer

Depending on the project scope and production schedule, we may be able to accommodate short turnaround times. If your project is urgent, please let us know your required delivery date, number of images, desired quality, and specifications. We will review the production schedule and confirm whether we can meet your requirements.

Question 7

How many revision rounds are included?

Accepted Answer

Standard projects include 2 rounds of revisions. Additional revisions can be arranged at a reasonable cost. We recommend a detailed brief upfront to minimize revisions.

Question 8

Are additional fees charged for certain revisions?

Accepted Answer

Minor revisions are generally included as part of our standard revision process. However, significant changes to specifications, major camera angle adjustments, or additional production work during the project may incur additional fees depending on the scope. If additional costs are required, we will inform you in advance.

Question 9

Can I change the camera angle during the architectural visualization process?

Accepted Answer

Depending on the stage of production, camera angles can be adjusted. However, significant changes after the 3D model, lighting, or materials have been refined may require additional production time. We recommend confirming your preferred camera angles as early as possible in the process.

Question 10

Do you offer VR development for real estate?

Accepted Answer

Yes, we specialize in VR experiences for real estate and architecture. We create interactive walkthroughs compatible with Oculus, HTC Vive, and web-based VR.

Question 11

Do you sign NDAs?

Accepted Answer

Yes, we sign NDAs upon request. We take confidentiality seriously and all project files and client information are handled with strict security protocols.

Question 12

What is your payment method?

Accepted Answer

We accept bank transfers (Japanese banks supported), PayPal, and Wise. For new clients, we typically require 50% upfront with the balance on delivery.

Question 13

Can I contact you even if I haven't decided to proceed yet?

Accepted Answer

Absolutely. Finding the right fit between a client and an architect or design firm is important, as differences in values and expectations can significantly affect the project. To determine whether we share the same vision and can move the project forward together, we encourage you to contact us and have an initial conversation.

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